Quote from: ChangeNOW on July 12, 2018, 12:39:10 PM

Our automated verification system deemed this user's transaction suspicious

Exclusively because of the amount, right? You never saw such sums, right?

Quote from: ChangeNOW on July 12, 2018, 12:39:10 PM

which, as you might know, every service on the market follows

Quote from: ChangeNOW on July 12, 2018, 12:39:10 PM

because he, quote, "didn't take the service seriously"

Of course! Who told you that you are a serious legitimate service? You're just a few anonymous guys who made a cheap site and a shit ICO for advertising this site. Everyone understands that there is not a single person who will invest at least 1000 dollars here. So you are nobody. You are absolutely anonymous suspicious persons who have the audacity to ask people for their personal information.
However I sent you real photos of the passport and selfie 6 DAYS AGO.

Quote from: ChangeNOW on July 12, 2018, 12:39:10 PM

He also failed to provide any coherent information about the source of his funds.

It's a lie.
1. There is only one incoming transaction(a few months ago) and one outgoing transaction(to ChangeNow.io) on the wallet.
2. The origin of funds on this wallet is another my wallet (this wallet was created 5 years ago(before bitcoin hardfork) and it replenished only once(5 years ago))
I said that I bought bitcoins in the exchanger for cash. You could not buy bitcoins for more than 100-200 dollars online in my country 5 years ago. To put it mildly, only a few exchangers throughout the country worked with such new thing. Now this exchanger no longer exists. And I can not send them any confirmation receipts. But this is not a reason not to return my funds. Most of the services that worked 5 years ago are closed: MtGox, BTC-e, a dozens of other exchangers. If you follow this logic, you need to remove bitcoins from all people who bought them more than 5 years ago. Because they are unlikely to be able to confirm it with some screenshots from exchanges and services (since they have long been closed).

Quote from: ChangeNOW on July 12, 2018, 12:39:10 PM

As for the coins that we supposedly "stole": they have been moved to a cold storage

No, the coins were stolen by you. You(anonymous guys) have no right to hold them that long. It took 6 days from the date you were provided with all the photos and explanations. And now I'm just trying to get coins back with the help of the community.

Quote from: ChangeNOW on July 12, 2018, 12:39:10 PM

where they will remain untouched until the investigation is complete

What the hell are you talking about? What investigation? You can not look anything apart from the blockchain. It takes a maximum of an hour. Why do you deceive all? You think that there are idiots sitting here? What are you doing 6 days? Look for an opportunity not to return my coins to me?