Hello!
My ticket is 773685.
I made BTC withdrawal. But it stuck in pending status for 4 hours without BTC blockchain
TxId. Support engineer wrote that I have to wait patiently.
How much time I have to wait for my BTC to withdraw?
On status.cex.io theres no info about crypto withdrawal delays. What has happened with my
transaction???
Dear EvgenyV,
Thank you for your post.
As we can see our Tech department has already resolved the issue and the transaction has been restored.
Kindly be informed that BTC transactions were unstable at that time and our Status page was updated on this matter, but a bit later, as it took some time to identify the issue.
Thank you for your understanding and patience.
Thank you for your answer I appreciate it.
It finally took 25 hours for transaction to proccess.
Hope you refresh status.cex.io page in a timely manner.