Quote from: Longsnowsm on July 18, 2018, 07:05:30 PM

Quote from: philipma1957 on July 18, 2018, 11:55:16 AM

well my order is still not corrected paid for but marked cancelled

I was able to find a good deal on some rx 560's but I won't buy a dozen only 1 due to the order below not being corrected.

see below note the blue high lighting

Any particular reason to chose the RX560's Phil? You haven't gotten any updates from gpuhoarder on getting this mess fixed? Looks like the order system is chaos at squirrels.

I found a deal 99 bucks for a new rx 560

I got this email

Re: [#200409] Re: Your SQRL order confirmation
Wednesday, July 18, 2018 1:00 PM
From:
"Squirrels Research Hardware" <support@squirrelsresearch.com>
To:
phil...........hoo.com
Hi Philip,

I'm happy to help and thanks for your patience. We looked up your order number and see that it is in fact canceled. We will look into getting this canceled purchase reversed and you will not lose your spot in line. We will reach out when we have a solution to correct this. Thanks again for your patience and we will reach out when we can get this reversed and provide further instructions if needed.

Best,
Beau H.
Senior Support Analyst
@AirParrot | @ReflectorApp | @TryDitto

On Fri, Jul 13 at 8:47 PM , PHILIP A......... wrote:
I know you are busy today. I had difficulty getting orders done and paid with coin payments. I did get one order in and it has been paid so I hope it will simply be marked paid. and not canceled.. This is order number 000000482 and as of now it is marked canceled.

Pdf have been attached

I am sorry for the confusion but coin payments was very difficult to work with.

Thanks again,

Philip A.........

--------------------------------------------
On Fri, 7/13/18, Squirrels Research Hardware <support@squirrelsresearch.com> wrote:

Subject: Ticket Received - [#200409] Re: Your SQRL order confirmation
To: philip.......o.com
Date: Friday, July 13, 2018, 6:37 PM

Dear PHILIP A...........,

Thank you for
contacting our support team. You should receive a reply from
one of our support representatives soon! We strive to answer
all emails within 24 hours if possible. At peak times, our
response may be a little slower, but stick with us! We will
get back to you as soon as possible.

In the meantime, many problems
can be easily resolved. Check our knowledge base for answers
to common questions! http://help.airsquirrels.com

If you need your license key resent,
please visit https://store.airsquirrels.com/license-key-lookup/.

To view the status of the ticket (Ticket
# 200409) or add
comments, please visit
http://help.airsquirrels.com/helpdesk/tickets/200409

Thank you for your

patience.

Sincerely,
Squirrels LLC
Team