Thanks for sharing your experience but, can you explain more about the mistakes you made when sending funds to the exchange?
They can fix it and that means your deposit was successfully sent to the exchange wallet but, I don't understand why your deposit could be a problem for that exchange and you are charged a penalty
Yes, my deposit was successfully sent from my end, but i did not know that for it to reflect on their exchange,i had to send using the memo alongside the address provided by the exchange.
My thought on this is that, for the fund to reflect, it would be manually processed by the exchange, but because i did not send it with the memo, i was denied the fund.
indeed the exchange has different rules, but your problems I never find in any exchange, every deposit that has successfully entered means there is no problem in exchange, I want to know which exchange do you make a deposit?