Quote from: Bonwin on July 20, 2018, 01:35:40 PM

Quote from: CryptoTamer on July 20, 2018, 01:28:48 PM

Thanks for sharing your experience but, can you explain more about the mistakes you made when sending funds to the exchange?

They can fix it and that means your deposit was successfully sent to the exchange wallet but, I don't understand why your deposit could be a problem for that exchange and you are charged a penalty

Yes, my deposit was successfully sent from my end, but i did not know that for it to reflect on their exchange,i had to send using the memo alongside the address provided by the exchange.
My thought on this is that, for the fund to reflect, it would be manually processed by the exchange, but because i did not send it with the memo, i was denied the fund.

I understand thanks for your explanation

Quote from: geminiboy on July 20, 2018, 01:59:26 PM

Quote from: Bonwin on July 20, 2018, 01:35:40 PM

Yes, my deposit was successfully sent from my end, but i did not know that for it to reflect on their exchange,i had to send using the memo alongside the address provided by the exchange.
My thought on this is that, for the fund to reflect, it would be manually processed by the exchange, but because i did not send it with the memo, i was denied the fund.

indeed the exchange has different rules, but your problems I never find in any exchange, every deposit that has successfully entered means there is no problem in exchange, I want to know which exchange do you make a deposit?

I think forgot to include a Memo ID when depositing certain coins into Exchange is a pretty serious problem because Memo ID is useful to know the owner of funds for each transaction received in the Exchange wallet.