Quote from: amer on January 01, 2014, 07:06:29 PM

Shipping the first product doesn't mean a damn thing if you cannot effectively distribute and support that product once it is in the world. Most of a business is the distribution and support. That's the most critical part, there should be a place for customers to discuss it, and for companies that have a clue, for them to come and discuss it too.

When you try and do that in a honest way especially with BFL there is nothing near discussion. Even when people are polite and asking genuine questions in this forum they have been rudely rebuffed on countless occasions at some point moderators either need to step up or move out of the way and at least be honest about that. At this point it is clear they have no intentions of sanctioning those who are attacking others. It is clear pattern that is obvious to most but some how it is not as clear cut to the mods. I find that curious.

As far as I can tell, and if you would like me to spend about 2 or 3 days cataloging every instance where this is the case I could, but there is no point to doing that as it doesn't matter if there is clear evidence or pattern it is not being moderated as already stated in this thread there is nothing they are willing to do even though they posted those simple guidelines. The rules are not being followed. The moderators are not doing what they had promised and it is now clear that the only recourse for anyone who has a fair complaint with BFL is to do that anonymously here in this forum. That is a shameful state that this forum is in and that it has come to that because of a handful of people completely bereft of any moral and social obligations to this community and their customers which is indeed the most insidious part of this whole situation given they losses and time lost dealing with BFL. You want open and free dialogue great but you still have to have people who are going to play by some semblance of social and moral order.

BFL and their henchmen do not and they are clearly only here to derail pretty much any thread about BFL that shine light on what is going on to everyone and they do it mainly with personal attacks the people posting. This happens generally to ANY that stick their necks out and complain or posts negatively towards BFL. You know that is what has been going on here, as much as I do, as everyone in this forum who actually reads these forums widely can see.

What is the reason behind all the discord? In my view and I dare say the majority view of those following this it is a direct result, of again, just a few people not interested in engaging in a proper dialogue where the goal is to find a RESOLUTION. If you have two honest brokers looking to resolve a dispute no problem and things will then ultimately get resolved. BFL doesn't want to have that talk, they do not listen, they do not want to accept the consequences for their failures or minimally to find solutions for their customers and that is why there is so much discord. So we are then left with only one solution. Ignoring BFL and making certain to continuously and unfalteringly report all the crap they are doing as loudly and widely as possible so no one buys their products. That is fair. That is a fair result given the millions of dollars in losses they have caused 1000s of people and the fact they DO NOT WANT TO GENUINELY RESOLVE PROBLEMS.