For anyone needing BTC-e support tickets answered, you need to go to the BTC-e's main thread here: https://bitcointalk.org/index.php?topic=40889.0;topicseen...State your case and list any support tickets..After weeks of emailing them and unanswered support tickets, I got a resolution to my deposit issues (same as above)with no problem. They appear to be swamped, and have little/no customer service support team except for here. Thanks for posting this. At least the support is watching this thread. If they are overwhelmed, then there is no use in getting angry with them.