I deposited 10270 XRP 4 months ago but I didnt recieve my money in my account. At that time I want to sell XRP at price 2.5 USD (now the price is 0.84 USD). I lost alot of money because Poloniex didn't support my case. I tried to deposit 100XRP to Poloniex, after 1 hour my account show me that I have 100XRP. I wonder that did Poloniex try to prevent user to sell XRP (or another altcoin) when the price of that coin is go up?
I contacted Poloniex support immediately (Support ticket #672451), they replied me after 3 months that my case was processing, after that they didn't response anything anymore.
How can I withdraw my XRP? I dont want to sell XRP anymore. I hate Poloniex.
Here is my Ripple TXiD: https://xrpcharts.ripple.com/#/transactions/DCEACC92F32C661DD74D817BC643D0B4B97B35136E4AA51E79F6262BF3C8EAD1
Here is my Poloniex address: https://bithomp.com/explorer/rfmZRjSEj8QcnXseGf8UVMUichJeB1WJFf
And this is Screen capture of my Support ticket in Freshdesk
I contacted Poloniex support immediately (Support ticket #672451), they replied me after 3 months that my case was processing, after that they didn't response anything anymore.
How can I withdraw my XRP? I dont want to sell XRP anymore. I hate Poloniex.
Here is my Ripple TXiD: https://xrpcharts.ripple.com/#/transactions/DCEACC92F32C661DD74D817BC643D0B4B97B35136E4AA51E79F6262BF3C8EAD1
Here is my Poloniex address: https://bithomp.com/explorer/rfmZRjSEj8QcnXseGf8UVMUichJeB1WJFf
And this is Screen capture of my Support ticket in Freshdesk
If the problems happens few months ago and until now no action from their side, then they have scammed you, no questions ask, they did that., we are so sorry for what had happen to you, but maybe next time, you need to choose the best exchange platform like binance and some of the top performing exchanges in coinmarketcap. Just move on.