Quote from: silla11 on July 26, 2018, 07:28:38 PM

HE SCAMMED ME!

I have play 6 month everyday on this site pay in everyday 20-50 euro and withdraw was no problems, now he want documents i upload my documents and they say me you use vpn we must check all accounts i wait more than 2 days and i wait and wait i have 350 euro win and want to withdraw and they dont want to give me!

he says other account from me have upload the documents and that!

Support dont want to connect me to the manager!

He Say me only other accounts from me must upload documents, so i must wait of other accounts not correct!

I use VPN, in my land i can not play this games!

I have upload all Documents what you need and never was a problem now is a problem

when i become my money i change the feedback here but

MY ACCOUNT: silla11

i have all proofs clear history never problems

DONT TRUST

I have never pay in with creditcard or anything only bitcoin never scam or kidding the site and that you make sick seriously players not fair!!

When bitstarz want to solved this is ok but i dont understand this all month dont was a pronblem now is a problem!

You already wrong when you started to play using vpn because most of the site do not consider anyone should play by using vpn. If only they can tolerate this then you should not be a problem then and they will always pay you back but of course it takes time to check every single bet that you made. I never have any single problem with the withdrawal problem last year until I decide to stop playing on their site. May be you should wait until they can give you the results

Quote from: SyGambler on July 26, 2018, 10:46:52 PM

I hope this doesn't mean that you are playing in a country that Bitstarz doesn't allow customers from , cause if that was the case then this is totally your mistake and you shouldn't blame the casino for doing that
not defending bitstarz since they have a lot of people complaining about them , but in case you played from a restricted country then this is your fault

Agree with that
And about people complaints, i never get to know the result on how it ends and there is no more further discussion about it again, they should resolve things unless they already fixed everything