Quote from: tehbizz on January 03, 2014, 10:29:18 PM

Quote from: phoneled on January 03, 2014, 04:23:29 PM

Quote from: phoneled on January 03, 2014, 01:42:57 AM

Quote from: phoneled on January 02, 2014, 12:37:56 PM

Quote from: phoneled on January 02, 2014, 01:06:11 AM

Quote from: captainfuture on January 01, 2014, 04:33:00 PM

Quote from: phoneled on January 01, 2014, 04:32:03 PM

You guys keep on take new coin, no time to solve the QQ account?
Lots people has waited more than one month! Embarrassed

we are sending the emails to your email addresses.

I know, but QQ provider has rejected your email address, if you can't remove the block, why don't make other solution?
Such as:
1.move the account coin to another account.
2.use other email box to receive the recovery email.
3.we send you the password by account email,you set it by hand.

there are so much way to solve it, but you just use one reason to delay it, that's really let us despaired!

So, how do you solve these QQ account recovery thing, or just give up us? We have waited from Nov.2013!

What's your response? Coinex guys. You shouldn't ignore it.

You keep on ignore it? WTF

Having worked with QQ myself in the past, they have terrible customer service. A better question is why haven't you changed addresses to something else instead of waiting and whining for a month? I'm fairly certain erundook or future can actually change this in the back-end for you but you persist to use a broken email provider and blame Coinex for an issue with your provider.

We didn't want to use QQ account now, absolutely. But we have lots of coin in the account, we have suggested Coinex change the email address or transit the coin to another account in the back-end, they said they have send email, and they were busy, every time! At first, we agreed and waited, then we waited a month, but now the site is normally, they have time to add so many new coins, still do nothing for the account, that's irresponsible to ignore the situation!