Honestly - how is that treacherous. They're a business; if you legitimately had 120k to spend on miners - someone from sales better fucking respond immediately if they had any sense at all. They didn't let you jump ahead of everyone in line, they didn't expose some ridiculously low price, they didn't overpromise. They didn't give you an answer that they haven't given to the paid customers and the roles that we need responses from (logistics, support, customer service) is not the same crew that would respond to a pre-sales email.
I'm waving my refund pitchfork too, but this is not another negative mark imo.