Quote from: jaimydevries on August 02, 2018, 12:39:27 AM

Quote from: Ptrck on August 01, 2018, 12:54:41 PM

Quote from: MuxeProject on August 01, 2018, 07:29:12 AM

Quote from: Justenjoy1903 on July 31, 2018, 05:15:43 PM

I'm just curious to what extent legal actions can this platform help the clients if anything goes wrong with the transaction? I'm pertaining to"back-jobs".

For example, I hire a plumber to install my waterline then after a few months problem would arise far from repair. Is Muxe be eligible for any function or extent client support if case like this happens?

MUXE will certainly create a support base to help our customers and service providers to the highest involved level. But every situation and type of market category will be different regarding the possibilities for MUXE to support.

The platform was expected to provide technical support as the team intend to build offices to facilitate any queries to be given and to resolve any undesired occurrence that the both parties are complaining for. Yet, the platform's liabilities in a certain circumstances might depend at any angle of the story as the aftermaths was done by its users and its logically their fault since they also have the responsibility as they agreed to abide the terms and conditions.

I completely understand what you are saying. Eventually, we will hold a huge responsibility indeed in situations where MUXE B.V would directly do a risk calculation or company/service provider/purchaser rating. This is however why we are also adding a very specific and unknown way of user based ratings to ensure that an end user gets the best possible expectation before proceeding

It is good that Muxe platform have their own technical support team so that customers/clients who has a complain or inquiries about the service that you are providing, there is someone who can talk too and explain all information and details that your clients are needing.