Re: Wirex- Bitcoin Debit Card | Buy Bitcoin | Mobile Banking | Send Money
wirex just randomly blocks accounts without any reason.
My account was successfully verified on May 8. Than on July 20 I received a message that it failed and have my account blocked.
I wrote to support, it replied that issue will be investigated, than passed more than a week and asking the status on the issue I got no reply. In a few days I wrote again, and again no answer.
If you search web, you'll find a lot of similar complains on accounts getting locked and people's funds actually being frozen.
Don't use this service if you don't want to lose your money. These guys are absolutely incompetent.
My account was successfully verified on May 8. Than on July 20 I received a message that it failed and have my account blocked.
I wrote to support, it replied that issue will be investigated, than passed more than a week and asking the status on the issue I got no reply. In a few days I wrote again, and again no answer.
If you search web, you'll find a lot of similar complains on accounts getting locked and people's funds actually being frozen.
Don't use this service if you don't want to lose your money. These guys are absolutely incompetent.
Yeah, I have that feeling too.
Today I got another unpleasant surprise from Wirex. Because my country isn't the member of EEA (yet) there is also possibility that I will not be able to use the card anymore.
Now they know that they will no longer approve new cards for my country but they don't have the clue what will happen with existing ones. But the worst is that they didn't send a notice for that but the lady from the support just unofficialy has mentioned that and they still didn't send any info at all to the users.So, it might happen that one day my card will be declined in the store but they don't know when is this going to happen.
So, what kind of amateurs are those people in Wirex?
Like they are just playing.