Quote from: gisfrancisco on January 06, 2014, 01:49:01 PM

signed in with facebook went to configure there are no "buttons" for subscription choice.

Hi, thank you for posting here. We posted message in our social section.

Quote

Hi, everybody, as we posted some days ago we found the problem between our payment processing module and our payment processor provider. We are currently investigating the problem further.

At the moment we identified that recently there were 7 payments and we got notified only for one of them. This means that at least 6 customers did not get their subscription activated. If you believe that you are the one whose subscription is not activated please contact us via support@bitcoin-analytics.com and we will fix the problem Please send your account bitcoin address for us to identify your account.

Currently we had to suspend any new subscriptions until we find the cause of the problem and find working solution.
Thank you for you understanding and support.

Please if you have any question post here or send us email to support@bitcoin-analytics.com

with all respect
bitcoin-analytics.com team

So currently we have suspended any new subscriptions until we find the cause of the problem and solution for it.

There are some customers who contacted us and we are fixing their subscriptions.

We advice for all existing customers who wants to prolong their subscriptions should postpone any payment until further announcement.

thank you all for supporting our work.
Hope for your patience and understanding.

bitcoin-analytics.com team