Quote from: mdbssm on January 08, 2014, 03:27:48 PM

Quote from: RoadStress on January 08, 2014, 03:10:56 PM

Quote from: Visesrion on January 08, 2014, 07:01:36 AM

Your amount of refund will be the same as the USD amount shown below and in your order confirmation. Our products were purchased based on the purchase price stated in USD. We accepted payment in Bitcoin and other currencies as a convenience to our customers. For the great majority of our Batch 1 customers, we never received Bitcoin, but instead received USD from our payment processor, BitPay, and used the money to pay our suppliers and costs. Most early customers received a preferable exchange rate that reduced our revenue by 8%-10%. We also have customers that have paid in Bitcoin when the exchange rate was far higher than it is today, so our approach to providing refunds in USD is not a policy designed only to benefit us.

Didn't they provide a bitcoin address for some customers to send direct bitcoin payments not using BitPay? cedivad (or others who will sue their asses) don't forget to tell that to a judge. I don't know how many paid using BitPay, but i'm sure that not all batch 1 customers did it.

I paid with a direct BTC address, not bitpay.

That shouldn't even matter. They provided me a bitcoin address, and I paid with bitcoin. I don't care if their payment processor converted it to dollars or not; not my concern. Once the bitcoin leaves my wallet and hits the address that their website or rep provided, that's that. Everything else is an irrelevant internal detail.

If you paid in dollars and they claimed that they don't owe you a dollar refund because they quickly bought a few bushels of coffee beans with your payment, and you're therefore only entitled to refund in coffee beans, would that make sense?

I don't see what grounds they'd have to claim that BitPay processing or no-BitPay is relevant.