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Re: [ActiveMining] The Official Active Mining Discussion Thread [Self-Moderated]
by
kleeck
on 08/01/2014, 20:20:05 UTC
i cannot believe that refunds are only by cheque and not in BTC, I am flabbergasted that this seems to be a minor detail.

Are you talking about VMC? or HashFast?

HashFast's thread is here: https://bitcointalk.org/index.php?topic=262052.6600
Website: http://hashfast.com/

The VMC's thread is here: https://bitcointalk.org/index.php?topic=389343.100
Website: http://virtualminingcorp.com/

I am not aware of VMC billing or taking payment in BTC directly and offering a refund in BTC. That was the HashFast idea. When you pay on VMC you are billed in USD and pay with BTC at the current exchange rate through an intermediary service.



no VMC. I paid in BTC, through an intermediary yes, but i am not in the US, so a USD refund cheque is a pain in the ass for me,i am not even saying i want the btc that i paid back, just the USD amount in BTC. you would think that a company that operated in this economy would use it.

HashFast at least are refunding in btc but at the current $exchange rate.

The difference being that HashFast lied about refunds being in BTC, then tried to change the TOS all ninja-like (and failed) and are now saying they will not refund in BTC.

Ken always said returns would NOT be in BTC. It was not a mystery and was even asked directly over a month ago to which he responded very clearly that VMC is a fiat business and thus will give returns in fiat.

This is very important to us.  This is our moto: "If You Make Your Customers Successful, You Will Be Successful".  Now that being said we have no control over the difficulty, so we are working on R & D to make our machines run faster.  Now, here is our promise to our customers, if at anytime before we ship the machine to our customer and the machine will not return a positive ROI within the first year, we will at their option refund 100% of the purchase price of the machine.
Not sure what "if at anytime before we ship the machine to our customer" means. Also, is this ROI promise in BTC (20BTC investment must earn 20BTC in a year) or fiat ($5k investment must earn $5k in a year)?

The machines are priced in fiat, so the promise is in fiat.

REFUNDS.  Any refunds due to Buyer will be made in United States Dollars, and for the purposes of calculating refunds, amounts paid in Bitcoin or other virtual currencies will be deemed paid in United States Dollars at the exchange rate given by VMC to its customers on the order date.  Refunds for partial order cancellations or returns will be adjusted for any discounts previously given to Buyer for volume purchases.

Who was it that was suppose to fly out to AMC and visit Ken for a few days?  Anyone know when that was suppose to happen?

Bargraphics.