Quote from: Maldini07 on August 12, 2018, 02:26:27 PM

have you tried sending an email to contact support including your account details correctly? and what is their response. if haven't bellow i tried to give the example form.

Quote

hi admin..
please help me, i have problem with my 2fa verification, i lose my 2fa google authentic.
account detail :
name: abc
email: abc123@mail
phone number: +12345
please disable my 2fa verification and if there please send me a link to unlock my account.

Thank you
Best Regard's
yourname/abc123@mail.

important ...!!
use the email address you used when registering to send the form, make title or subject "2fa google authentic"
Do not use another email and the email or phone number must be verified.
Never give your password and pin.

it was nt so nicely arranged in the page and did nt had so many details...
i ll try now to compose another e-mail using ur tip example Cheesy

:D
hope it`ll works if i put it like that

cheers cryptomate <3 Grin