Quote from: Joel_Jantsen on August 12, 2018, 06:46:37 PM

1) Why do you need a high ranked account? If I was in your place, I would start afresh with a newly created account.
2) Getting your account hacked honestly is your own fault, you can't go around whining how unmanaged the staff is.
3) There are 100's of accounts waiting to get recovered, why you should be treated any differently?
- I understand it's frustrating but can't help it. Just go with the flow.

1) Why do you need one? Something tells me you just wouldn't give up on this account if it was lost somehow. Put your self in his and everyone else's shoes when they're seemingly never going to get their account back. In fact, why don't you abandon this account now and start over from a new one if it's not a big issue? I mean, you don't need a high ranked account, right?

2) Who's fault was it that the forum got hacked? That's how most of these accounts are getting hacked. Anyone can have their account hacked or stolen regardless of how security conscious you are, but that doesn't mean they don't have a right to get their account back at all.

3) I don't think he's saying he should be given priority, but there are hundreds of accounts that aren't getting restored at all and this is just another one added to the pile whilst users are left without even a response from admins. Simply not restoring them at all isn't acceptable and looks terrible on the forum.

Quote from: mobilazy on August 13, 2018, 04:47:04 AM

I got my gmail account back in 24 hrs with Google. Of course, it is a multi-billion dollars company and blablabla. But this is also not a hometown housewives forum but one with the auditory of millions. It's time to implement a working system to return accounts to the owners. Existent one is indeed cumbersome and time (months(!)) consuming.

Google's system is probably all automatic, unless you contacted customer support and got help from them but they will have hundreds if not thousands of employees restoring accounts. Bitcointalk has two, neither of which seem to be restoring accounts at all.