Quote from: timmmers on January 09, 2014, 08:50:01 AM

Dunno about us choosing who we dance with. We chose not to run a pool, those who do chose to do so should make the effort IMO to at least communicate every now and then and particularly when things appear not to be working...which would be in their benefit.
Sooner or later people don't dance with somone they don't trust who ignores them.

This is just simple basic business. Looking after your customers who are your bread and butter. Nothing to do with luck.

+1 for this

I like this pool, BUT, the lack of any contact, response, explanation (I don't need apologies for the tech side, as we all know it's tricky) is irritating at best and rude at worst. This is a collaborative effort as we all know, but a bit of collaboration from the pool owner side wouldn't go amiss.
I like to put issues to bed, so if I'm told that due to factors beyond their control they can't address the past problems, then we have a choice to vote with our feet or stick with it, but the longer we go without any responses, I suspect, the more of us will disappear elsewhere.
I personally haven't tried any of the other pools as of yet, but may be inclined to unless some response shows up shortly. Sad