Seems I spoke too soon, USPS made another attempt (After saying they were returning it!) and it went through, and I also received an email confirmation that they received it.
Same here. Just received a confirmation from Erin that my refund request has been received (both email and paper).
+1 for 'doxing' on a separate thread.
Did she say anything alarming?
Like they wouldn't accept anything but their form?
That's what Erin is saying:
Thank you for your email. We have very much appreciated your patience. At this time, we are only able to process refunds that accompany the attached form, that you should have received yesterday evening.
Please fill out the attached form, scan, and attach in reply to this email and we will be happy to expedite your refund.
Please let us know if you have any further questions or concerns.
Sincerely,
Erin
Customer Service Manager
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HashFast Refunds
refunds@hashfast.comLet me be the first to state the obvious.
That is obviously illegal. If it is not, it really should be.
The folks at HashFast appear to be playing games with peoples money, their own Terms of Agreement and refusing refund request to at least one person when they were notified (through their own means) of non-delivery and an appropriate refund request.
(Tick Tock, they are gonna lose alot more than the respect of their customers.)