You plan on de-freezing me or what? I mean what type of online business doesn't respond to customer inquiries for almost a day. I am yet to see a response. Whoever runs your security team needs more training or a swap out. I am not complaining about the fact that there is a team monitoring and securing the room but I am complaining about the quality of the work. I understand there are casualties, but still... You should not take longer than a few hours to respond to an e-mail during a working week. And seeing how your niché is crypto gambling, you should be doing it even faster during peak hours of volume which happen on the weekends.
SMG
Hi SMG! I understand your frustration and if you will PM your Nitro ID I will ping the support team about your concern and ask for a follow up. Thanks!
-Kevin
Just received your promotional email regarding TI8 challenge; at the bottom of it I can read this message "And as a loyal subscriber to our newsletters: Join our prediction contest to win up to 0.03 BTC free bet! And if you have unlocked at least 9 team logos, we'll double your email contest prize!
Email contest entries close at 11:59 PM EST of 19th August, 2018
Join Email Contest"
but when I clikc on the proper link it brings me to a "Oops! This typeform is private."
How can I access it and join the email prediction contest?
Hi Hopenotlate, I believe the link is now working and can be accessed. Thanks!
-Kevin