Quote from: detroit91 on August 28, 2018, 11:01:19 AM

before you go on this exchange have a read

Before you get the address for deposit, you have to review the main rules and conditions of the transactions processing.
https://prnt.sc/knsi3z
You cannot get a deposit address without prior giving your consent to the said-above items. The last 3 paragraphs say, that if the deposit has been sent from Bitstamp, it would be lost, and you are aware of it, because you mentioned that you read the warning after the transaction had been sent. Besides, it is ruled, that in some situations it is possible to handle incorrectly sent transaction manually, but this is a chargeable operation, and in your case the processing cost is higher than the amount of the transaction itself, which you have been informed of by the Support service.
Regardless of the fact, that the said transaction was not credited exclusively through your fault, you posted a message, that you had been scammed https://prnt.sc/kgi68p , although it is actually a lie.
That is the reason why your account has been blocked, in accordance to the User agreement regulations.