Quote from: gatehub on August 27, 2018, 08:31:55 AM

Hey,

there was an issue with our sign-in process which has now been fixed. You can execute a hard refresh (CTRL+F5) and try again.

Also in our EXCHANGE option, the reserve is automatically set to 50 XRP as a security feature and only occurs if you click on "All available". If you input the numbers manually, you can exchange to the minimum available XRP balance.

Have a good day,
GateHub

I did！ I tried whole night to login gatehub account，never success！（ipad，iphone，pc）

Quote from: rsrb on August 30, 2018, 04:42:02 PM

I think you should be contacted the Gatehub user helpline for the support of your problem. There was that such problem as I heard, but it may be solved. I feel sorry that you are not being able to access for such long. You might give that issue more importance, it might be solved long ago.

I did and I received a email they say recovery email sent to u，the problem solved！（this is very funny，i never received any recovery email，i did checked all mail box）

Quote from: samarabtc on August 30, 2018, 12:57:09 PM

scams are part of this online trading so if you want to do business here then you must know how to deal with this but yes if you stay smart enough then we don't have to face this all thing much otherwise a scam can cause a serious damage to your coins

normal user need official wallet to storage their digital asset，xrp didn't gave us many choices.

Quote from: alanfox on August 30, 2018, 01:53:35 AM

well as far I know about gatehub account it is actually a wallet for cryptocurrency coins but I still didn't get an new update about the scam isuess, if it is happening then we have to be careful and conscious so that we can protect our coins from getting stolen.

2017 i was using more than 0.01+btc bought xrp deposit to gatehub，not big amount to tried gatehub wallet storage my xrp. I believe hundred or thousand user same like me，small amount account can't access to their account.

Quote from: artaks on August 29, 2018, 07:38:02 PM

Though Gatehub is a big exchange company, it still lacks of good reviews. Many people don't trust the platform. I think they have also suffered from the same problem.

yes，i saw twitter/github got user same like me，some post deleted no answer. We can't trust any company or website（once you can't access ur fund that's like scam，people won't spent time for fighting small amount）

Quote from: ShiftLocker on August 29, 2018, 07:11:28 PM

I think we should be careful before choosing any wallet. Because Gatehub already has some negative review because it was hacked and lots of users lost their coins in that.

I won't use gatehub wallet again，never！

Quote from: Horraygram on August 28, 2018, 09:46:24 PM

According to the research that I have done, GateHub does not have a good review in the market and a lot of the people have advised to stay away from it. Let's hope you get recovered from your losses.

I can't login，if i can，i will transfer all fund to polo or bittrex

Quote from: easycoin995 on August 28, 2018, 08:42:09 PM

This is sad to see. Let's just hope that there was a problem in the server and hope that you will not face any major loss. This is the exact reason why the people are encouraged to do a full research on their own on the project they wish to invest in, to see if they are scams or not.

Poloniex and Coinbase are best，if ur account got any error，they could help you fixed the error less than 30mins（actually no problem always）