Quote from: Dotem on August 30, 2018, 09:35:30 AM

Quote from: MinerGate_official on August 22, 2018, 01:04:27 PM

Quote from: croato on March 03, 2018, 12:55:03 PM

I am mining xmr and aeon on MG for few months now and in my experience MG is full of bugs (or they are scamming intentionally). For example, today my aeon miner shows normal hash rate but unconfirmed balance stays at same number for more than 8hr. I got to change from PPLNS to PPS to actually start mining. Aeon got huge amount of blocks at MG pool in that 8h but my balance never get credited for that time. It is not first issue, but for me is sure last. I am going out of that bugged (or scammers pool).

Unfortunately, we had tech issues considering the representation of actual info on the Dashboard. Now the problem is fixed.

We kindly ask everyone who need any kind assistance in the use of MinerGate pool or MinerGate software to direct the requests to support@minergate.com or to the official MinerGate thread https://bitcointalk.org/index.php?topic=2571713.20 Thank you!

So, it takes you near 6 months to address this kind of problem and respond. Thanks, no thanks.

Please accept our apologies for the delay and inconveniences! We had major changes in our support system and now we pay attention to the feedbacks on all social networks same much as to the tickets sent directly to us.