Post
Topic
Board Service Discussion
Re: Sent funds to coinbase Aug9th and have not yet received them...HELP
by
Alexw592
on 31/08/2018, 15:27:20 UTC
Ok, after take a look to the addy ( https://www.blockchain.com/btc/address/12ngg3CB9VDvkbFDx7JKY92i9kYgDmiEaj ) we can discard:

1.- Addy typo.
2.- Two deposits on the same transaction.

I don't have much experience with coinbase, but some exchangers change your depo addy after make a depo, you can verify if this is the scenario on the deposit tab in coin base.

The step to fix it, is to send a mail to coinbase support, and give them all the info you show us. Should be something like:

Quote
Hello support

10 days ago i make a depo of 0.094 btc to my deposit addy, 10 minutes later i make another depo of 0.62574.  The problem is i only receive the first one in my coinbase account but the second one doesn't show in my balance, i verify the blockchain and both transactions has been confirmed: https://www.blockchain.com/btc/address/12ngg3CB9VDvkbFDx7JKY92i9kYgDmiEaj

Hope you can help me to fix this issue and recover my money, thanks.

Good luck.


Thanks for your input...only problem is that my coinbase account wallet address history only shows 36ii5gNkZw2vAZ8TVk9dYXtVVbJxk68hiE this address. After I sent the transactions to 12ngg wallet address the first transaction was immediately sent to 36ii5gNkZw2vAZ8TVk9dYXtVVbJxk68hiE and entered into my account at coinbase...second transaction was not ever put into coinbase