Quote from: Freewallet on September 04, 2018, 07:11:55 PM

Quote from: fx911 on September 04, 2018, 03:45:46 PM

Quote from: r34tr783tr78 on September 04, 2018, 02:59:40 PM

Quote from: Freewallet on September 03, 2018, 10:50:50 AM

Hi,

It would be easier to go through your post point by point:

Scam proof:

We are not sure about the information the link you provided reflects as we see a list of failed transactions. Since they weren't successful, the coins are still with you.

Failed transactions:

There must be a specific reason why the transactions failed to go through and we are confident that our support team looked into your case. If you'd like an update here, let us know the ticket number.

Blocked account:

Due to repeated transactions, our security algorithm was triggered causing in your account being blocked. It's actually a good thing because it has been proven effective in stopping malicious activity.

Long response time:

If it's a difficult case with many specifics, our team needs to look into it and exclude possible reasons for failed transactions one by one. However, since you triggered the security algorithm, our priority will be to verify your identity before proceeding further. In any case, we always follow up with our users, please verify your spam and promo folders for a reply.

We are looking forward to your update. Let us know!

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalk.org/index.php?topic=1964190.0
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176

thank you respond !
i have 1.02BTC amount by freewallet.org ,and i just want transfer my amount to another bitcoin address , them just blocked my account and tell me them "internal security algorithm" detected my account exists "suspicious activity" , that's ridiculous , after 8 days them still wasting my time , about 24 hours reply my once .
after 8 days , them not solved any issue , just want my social network id and my sent source , 8 days ask me 2 message , them still say "verify your identity" ,that's funny
if them want verify your identity , why not register ask you provide it ??

Dear User, we have gained trust of many users around the world thanks to a super user friendly interface, easy transaction and, especially, high security. It is protected by a sophisticated algorithm which was triggered not because of the amount of funds in your account but for other reasons. If you'd like to know more, our Customer support is available for any clarification.

If you'd like to speed up the verification procedure, please provide as much information as you can from the requested list and we will do our best to unlock your account shortly.

Thanks.

come on , i already provide you ask any information , so how can i speed up your employee processing ??
a point is your support center reply time is very slow, not me not provide your ask me information .