Quote from: GPUHoarder on September 05, 2018, 12:16:01 AM

Quote from: COINKING7 on September 04, 2018, 11:14:04 PM

Just wanted to provide a link to anyone that wants to file a complaint with the FTC.

Clearly states:
''If you cant ship within the promised time (or within 30 days if you made no promise), you must
notify the customer of the delay, provide a revised shipment date and explain his right to cancel
and get a full and prompt refund.''

Link:
https://www.ftc.gov/system/files/documents/plain-language/alt051-selling-internet-prompt-delivery-rules.pdf

They haven't provided a revised shipment date. ''Sometime at the end of the year'', or ''In Q4'', isn't a date.

''For definite delays of up to 30 days, you may treat the customers silence as agreeing to the
delay. But for longer or indefinite delays and second and subsequent delays you must get the
customers written, electronic, or verbal consent to the delay. If the customer doesnt give you his
okay, you must promptly refund all the money the customer paid you without being asked by the
customer.

Looks like they have less than a month to refund EVERYONE'S money BY LAW if they don't give consent.

Also strange that they accepted crypto for payment. I doubt Xilinx accepts crypto, and why would FPGA.land, etc. pay fees to exchange to fiat? Makes you wonder if this money has even been paid to Xilinx. GPU Hoarder said they will likely lose money on the 1st order, so where is the money coming in for this new order? Perhaps from the 1st order? Just speculation, and very odd that 1 day after I bring up laws, people are getting refunds??? Either Xilinx just ''happened'' to refund today or FPGA.land/SQRL held your money all this time. Just opinion....but coincidence? Come on, please!

Know your rights as a consumer. You may even be able to get lost ''wages'' for each day of the delay. I don't know, but a judge would.

And 6k for the new board??? That's ridiculous! A close friend called Bittware about a month ago and was quoted 5k for a bulk order...So, $1000 mark-up, plus a 4% dev fee??? Speechless...

We are very familiar with, and have followed all of this to the best of our ability. Weve even made Xilinx aware of the same regulations. You should also know that 9/1/2018 was the first day anything was actually late.

The money paid was forwarded to Xilinx. There are press releases about it, and quotes from Xilinx head of Americas sales about their delays. Anyone that reaches out to Xilinx will get the same confirmation from them.

What second order? We have never made a second order of 1525s. If youre referring to the CVP-13, thats being offered by Bittware in conjunction with us because they dont want to take on the cost associated with supporting hundreds of individuals who know nothing about FPGAs. If you are referring to the 1525s for sale now - those are from all the hundreds of refunds we have had to process from our own funds. NO money has been refunded by Xilinx at this point.. I suppose you think all the work to pay support people, develop bitstreams, and process shipments and order fulfillment + accounting and taxes is free as well? There are less than 400 boards in the group buy for the CVP-13, your pricing is flat out wrong, and our profit from that is barely enough to cover one support persons costs + real handling costs.

You sir are the reason this space is so toxic. If you have any legitimate issues to discuss I am happy to discuss them, but from my experience you dont have any actual grievances that can be remedied - you simply aim to sow discontent and stir up anger and strife in the community. Hundreds of people will happily confirm both the legitimacy of our business and our participation in this group buy, as well as the very real business relationships and payments we have made for these sales.

Well said and agreed.