Quote from: Freewallet on September 05, 2018, 09:30:15 AM

Quote from: fx911 on September 05, 2018, 09:17:34 AM

Quote from: Freewallet on September 05, 2018, 08:08:10 AM

Quote from: fx911 on September 05, 2018, 04:41:39 AM

Quote from: Freewallet on September 04, 2018, 06:59:40 PM

You blocked his account with 1btc? This is a serious and suspicious thing to do. Present a reason or you might end with negative feedback from me. Just found another major scam thread on freewallet: https://bitcointalk.org/index.php?topic=1964190.0
OP if you think they are scammers give them negative feeback using this: https://bitcointalk.org/index.php?action=trust;u=1177176

The reason behind blocking the user's account is more complex than just the amount of funds. Our security is powered by a sophisticated algorithm developed by top specialists in the industry, so we wouldn't take it on lightly.

In regards to the thread you copy pasted the link to, we know it very well since we've been monitoring for a year now. You will also find a simple explanation to why Freewallet operates the way it operates by advanced users.

for you users , i just felling your not any explain how to blocked my account , just simple explanation "suspicious activity", i think i'm activity very normal !
and solved issue very very ineffective .

You can ask our customer support rep for more details about the reasons why the account has been blocked as they are the most qualified specialists who can give this information.

Account recovery 'ineffective' meaning it's taking too long? Providing us with the required information will speed up the process.

i already provide your ask information ,and your support center reply me email a least need 24 hours , so how can i provide what ??
i also ask your support center rep details , and your support center still reply me "internal automatic security algorithm was triggered ", i already do can i do anything .
and your support center still need 24 hours reply me .. a week !! after a week my account still been blocked !!

We have been in touch until 20 hours ago by the email address you have contacted us from originally. Our Customer Support reps are highly qualified and experienced specialists. Your cooperation is appreciated, please continue your dialogue through email to get this resolved.

Thanks

so , please shortly solved my problem , i don't have much time to focus email
and why you have time to reply by this topic but not time reply my email ?? that's let me not understand