Has anyone managed to get any funds [EUR or BTC] since December?
Yes I have. As above, my EUR SEPA withdrawal was processed.
I was waiting six week or more, they ignored all my tickets and communications, but when I logged in one day the status had moved to 'processed' and then I checked the bank and it was in there.
So it seems like they have not abandoned ship or anything, but nevertheless they are terrible. I wont deal with them again thats for sure.