I'm afraid that sooner rather than later another Instant exchange such as Changelly is going to completely dominate the market.
I wouldn't trust Changelly with my clinkers, let alone any money.
Read the responses of their support on Reddit and tell me that sounds like a place KYC free -
https://www.reddit.com/user/changelly_comIn other words, they can wield power to and get your coins:
https://thenextweb.com/hardfork/2018/09/04/monero-profiled-suspicious-exchange/And what makes its more suspicious is that it hasn't clarify how they mark a transaction
suspicious. So if you failed their test, then say bye-bye to your coins.