Quote from: JollyGood on September 06, 2018, 08:30:11 PM

Quote from: bicoinsel on September 06, 2018, 08:10:05 PM

Quote from: ChangeNOW on July 12, 2018, 12:39:10 PM

Hello, everyone. We're here to clear everything up. Our automated verification system deemed this user's transaction suspicious, so we asked this user to provide some ID and the source of funds according to KYC guidelines, which, as you might know, every service on the market follows. In response to that, he sent us a fake ID picture which he self-admittedly got off of Google, because he, quote, "didn't take the service seriously". He also failed to provide any coherent information about the source of his funds. He did send us a different ID picture after some more talking to our support, but only after an investigation had been launched.

We mention the fact that we might ask the user to provide identification in case of a suspicious transaction in our Terms of Use and Privacy Policy, which this user also failed to familiarize himself with before using ChangeNOW.

As for the coins that we supposedly "stole": they have been moved to a cold storage where they will remain untouched until the investigation is complete. Its been a number of times that we actually prevented theft of stolen funds this way. We hope that you understand our tactics and realize that we aren't interested in ripping our customers off just like that. Besides, our support team has repeatedly stated to this user that he will get his funds back after the situation clears up. Good day.

on your website
''Receive your coins
ChangeNOW will find the best rate on one of the ten integrated exchanges, process the transaction and your Ether will be sent to you in a few minutes.
No emails or passwords. No lengthy sign-up process. No accounts. No limits.''
What are you after?

Well this really begins to point more to a scam as the days go by and the OP still has not had his coins returned.

100 BCH is a around 11 BTC and that is a lot of money. The OP did not want to send ID and changenow mad eit clear they would not ask for it (as stated on their website) but the moment the OP sent the coins they asked for ID.

They have a duty to send the coins back to the OP because they received the funds under false representation of their business.

As stated on their website? Really?? Man, they dont have any mentioning of anonymity for a long time. What are you talking about? Did you see it yourself or you just believe ni23457 and his lies?