Quote from: Murdok on September 07, 2018, 08:08:12 AM

AMEN!

...It's just ridiculous! Unfair! Dishonest!
Why not charge Blackfalldoge instead to return my earnings and to prevent such sites from making the same mistake?! WHY AM I RESPONSIBLE FOR OTHERS MISTAKES?!

Hallelujah.

We are getting at least 300 similar cases per week, and 98% of those cases are fraudulent, so that's the main reason why we don't look into frozen accounts individually.

We are expecting faucet owners read the documentation and respect our sites' rules, when creating a simple faucet, or a auto faucet and add them under the correct group, so their users (AKA you) don't get frozen.
Auto faucets have created us a lot of problems in the past, and they still do, and they cost us more money than the normal type of a faucet, due to their fast data processing and database data storing.

You are responsible because you supposedly have read our ToS and accepted them when you joined the site in the first place.

Now. It's summer. I am the main admin of FH and I'm the only one who's got access to the database. This means no one else can help you in your case, if I am not around. Since it's summer, I've been on vacation for a while and I wasn't aware of this situation.

You could've just asked to get in contact with me, before you went this far.

PM me your email on FH and I'll refund your $0.50.