Quote from: Vizefog on September 07, 2018, 05:41:26 PM

Quote from: JollyGood on September 07, 2018, 05:30:53 PM

We read your views on ni23457, thank you for letting us know your opinion of him but what are your views on changenow who are also ready to sell their souls for a certain price by stealing customers coins?

You did not understand me. I do not justify changenow, I'm just trying to prove that this is a problem of 2 sides. As for me:
1. I always read the conditions carefully
2. I do not make big exchanges.
3. Several times I refused to pass KYC, the coins were returning, but I did not send fake ID.

That's what I'm talking about.

Thank you for the post. You are right, there are two sides and the OP did send fake ID that for sure cannot be denied.

What cannot be accepted though is that changenow should offer the option of unconditional return of crypto to the same address they were received from when they ask for ID verification. They claim the system is automated which a computer algorithm selects which transactions to ask for ID then at that point of asking for ID they must offer a return of crypto as well. They forced the OP in to sending ID but he rightly and perfectly was within his rights to decline but when he realised changenow were scammers he sent fake ID which was from googleimages. Yes he sent the fake ID but only after these scammers left him with no choice. I would never send these exchanges my ID.

How can they force someone to send ID after a trade has been initiated when they never made it clear that they would ask for ID in the first place? I do not buy in to their Medium statement that an algorithm selects trades to ask for ID verification because I really believe it is selective scamming and changenow are scammers but let us say for a moment their algorithm story is true, what right do they have to keep the crypto? They say it is in a cold wallet and they will give information to various law officers and agencies but even if they did they are holding the crypto.

The OP made a big mistake by making a big trade in one transaction rather than several small ones, he must have learned from that error and so have we all. It seems clear they did not offer him a refund, they scammed him because they wanted his coins.