I have been trying to get in touch with this company for over a week now. EDIT
If you are trying to reach this company the only way I got in contact was either twitter or email. The only email address I got contact back was Jerrod@btcquick.com. I am EXTREMELY satisfied with their service. I used them back in October for 2 transactions. 1 for 1 BTC and another for .5BTC. Basically I never transfered my .5 to my wallet which was only $75 at the time. Now however it's about $420 and they completely resolved my issue giving my .5BTC. They found my order # right away and even gave me the correct info to log in. I was logging into wrong account so in actuality it was all my fault. Either way I am completely satisfied with their service and would recommend using them. I would follow on twitter and keep Jerrod's email handy just in case you do need customer support, but other than that I am 100% sasified.