Quote from: cobragt427 on January 16, 2014, 05:03:24 PM

I have been trying to get in touch with this company for over a week now. EDIT
If you are trying to reach this company the only way I got in contact was either twitter or email. The only email address I got contact back was Jerrod@btcquick.com. I am EXTREMELY satisfied with their service. I used them back in October for 2 transactions. 1 for 1 BTC and another for .5BTC. Basically I never transfered my .5 to my wallet which was only $75 at the time. Now however it's about $420 and they completely resolved my issue giving my .5BTC. They found my order # right away and even gave me the correct info to log in. I was logging into wrong account so in actuality it was all my fault. Either way I am completely satisfied with their service and would recommend using them. I would follow on twitter and keep Jerrod's email handy just in case you do need customer support, but other than that I am 100% sasified.

I'm glad you were able to get a response. They are still ignoring me, but hopefully this means that they are just backlogged and trying to get through requests. Either way, this is totally unacceptable in my opinion. I certainly will never trust them with my money again.

I plan on filing a complaint with the Colorado Dep't of Regulatory Agencies - Division of Banking by COB today if I do not hear back from them. It is fairly simple, the link is here - http://cdn.colorado.gov/cs/Satellite/DORA-DB/CBON/DORA/1251626387387.

It seems that they are not registered in Colorado as a Money Transmitter, at least not under the name that they use, though I do not know if they are required to be registered.

A quick search for "btcquick" here - http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do - shows that they are registered to do business in Colorado. It appears that they are run out of a residential apartment in Littleton, CO.