Quote from: JollyGood on September 18, 2018, 06:32:02 PM

@ Polina_ChangeNOW

Surely your weekend holiday is over. What is stopping you from replying?

When will you return the stolen funds back to the OP?

1) I want to write to your legal department regarding a legal issue, what is the name and address of your legal firm?

2) What is your Complaints Procedure and where is it stated on your changenow website?

3) Which legal jurisdiction do you fall under?

Thank you

We as a company have come on this forum in general and in this thread in particular in order to have a dialogue with our customers and receive constructive feedback. However, I'm sorry to say this, but this discussion is going nowhere, therefore this will be my final reply for the time being.

We didn't steal the funds, so the very question is posed incorrectly. We have stated multiple times that the funds will be released when we get a resolution from our legal team. We have no intention of keeping them for ourselves, but we can't release them just like that because that might land us in legal issues.

Our legal team has an email where you may direct all additional inquiries with regards to this issue: legal@changenow.io; however, all interactions with the outside world (users of this forum, for instance) are still to be carried out through our marketing department, me in particular.

All the information on ChangeNOW's operation and general use is listed in our Terms of Use. As we've already stated, as our ToU and FAQ develop, we will fill them both with more information.

As we've already stated, we obey the laws and jurisdiction of Belize and international legal regulations that apply to the blockchain industry.

And, lastly: as I've already said, we have come to this topic to have a dialogue, perhaps to get some constructive feedback. What is happening here, unfortunately, is everything but, so we will proceed with the case and get back to you with the results and/or news.

Thank you for your opinions and advice, I'm off to do actual work.