Quote from: Inaba on January 19, 2014, 07:47:09 PM

Quote from: cedivad on January 19, 2014, 04:54:26 PM

Ok, i'm gonna give it a try.

Josh, did people who ordered paying with USD received a letter with a refund check?
Why the answer is not, and why it instead happened with people who ordered paying with BTC, regardless of whatever they asked for a refund or not?

Any clue?

I have no idea what is going on inside Hashfast or what it all means. I'm simply pointing out the complete hypocracy of a large majority of this thread and calling for an end to it. (haha yeah like that'll happen!) Be consistent and logical when you pose your arguments. Posing these contradictory arguments for and against something only undermine your case. A lawyer would have no problem digging up all this useless blabber and using it in a defense against Hashfast to show that the plaintiffs are nothing but immature temper tantrum throwers.

Quote

Why you gotta quote me to make your point, now my quote is going to get bounced around as your post gets quoted and mocked, when I made valid points! You know exactly why people have a lot of problems with this refund policy, as there is quite a lot of evidence that shows hashfast promised to return btc paid if they failed to deliver. They have failed to deliver, and mailing checks in some random amount is not akin to offering a complete refund. The customer isn't made whole. I agree, and I've called people out on it before, that there are a few hypocrits who only want btc refunds when they come up in the situation, vs usd refunds when btc is down. However, the responsibility to make the customer whole lies with hf, and any company which lies to, abuses, and steals from its customers while making false or deceitful statements should be attacked with lawsuits and bad press. The only way to keep more scum companies from taking loans from customers without warning, failing to ship products for months or years, is to make it painful for a company that tries.

You haven't made any valid points with regards to you (and those following your same flawed logic) being a hypocrite. You claim on one day it's required by the FTC and then the next day claim it's a "Force Refund" like it was against your will.

BFL had to deal with this and I find it exceptionally egregious, but up until now, I had no solid case evidence for the hypocritical nature of the whiners and complainers... now I do. BFL offered full refunds without question up until we started shipping. At that time, we forced everyone to either opt-in, by having to login to their account, read the agreement and then click that they accept the agreement that there would be no further refunds... If they failed to do so or disagreed, they would be given a refund. After more than a month (almost two!), we stopped refunds. Now BFL is villified for not giving refunds, even though we offered them unconditionally for months and then forced people to agree to no refunds before their order would proceed. So now we have people screaming and crying about the FTC regulations (which they obviously don't understand, but we'll leave that for a different discussion.) and how BFL is required to give refunds. Now we have Hashfast, who is forcing those self same refunds on people and people are crying and screaming about Forced Refunds.

This just demonstrates that it was absolutely, unequivocally the right decision by BFL on how we handled the situation.

TL;DR: No matter what a company does, there will always be the whiners and criers about how it's done... that being said, it's best to do what's good for the continued existence of the company. If you're going to have to deal with the disgruntled people no matter what, then keep the company a float so you can handle the problems instead of going out of business trying to satisfy the unsatisfiable. I believe that's what might be happening with Hashfast right now - they are doing the best they can in a really crappy situation. Maybe I'm completely off base and incorrect about it, but having been on both sides of the equation now, that's what it looks like to me. But that is purely my opinion.

You really shouldn't call me a hypocrite. I'm not a customer of either company. I do understand the FTC regulations. None of that matters, hashfast made clear and specific offers to a shipping date, refund method and btc refund amount. They then changed those terms later, and now they are just making arbitrary decisions as to which customers they offer a refund to, which customers they just send a refund to without asking, and which customers they just have no communications with at all.

Somehow you are too stupid to understand the difference between wanting a refund as originally promised, and the offensive checks being sent out to some customers. I'm not sure what you offered to your customers in terms of refunds, but since nobody here thinks of BFL as anything more than a joke, it probably wasn't good. There was likely a lot of greed involved, on both sides. Customers wanted these magic money printers that they ordered a year prior, and BFL wanted to keep all the money and eventually ship something, timelines be damned.

Once KNC shipped all the orders they got within a few days of the promised timeline, customers saw that there could be a better way. Now the people who ordered with hashfast instead of KNC because hashfast made SO MANY promises are screwed. They will never get the machines, or the money they actually spent to purchase them.

Your business practices and communication skills speak for themselves, poorly. Watching you call your own customers names because of your failures to meet shipping deadlines time and again is just sad. Now you have become a troll, trying to complain about customers of another company with failed deadlines and promises, on a forum that you have repeatedly called garbage.
You don't want to be here, and nobody here wants to hear from you. Why are you still posting?