Post
Topic
Board Hardware wallets
Re: What is the best solution to restore Ledger seed without Ledger?
by
PolyPanto
on 25/09/2018, 15:40:21 UTC

This is a very bad situation, and I fully understand that you are disappointed with Ledger Nano S. Most of users have problems with firmware update, but with 1.4.1 version because of some driver problems and MCU update. I also check for this error on internet and there is many cases like yours - some are just give up and other managed to find a solution.

You did not write on what OS you are trying to make this update, but maybe you have problems with drivers ( I have problem on Windows 7) so check this thread, maybe there is something which can help you to solve problem. Also I see you try to make update on Ledger Live, maybe problem is in this - we all update firmware with Chrome App - Ledger Manager which is still work these days - maybe it's worth trying.

I read that one user is fix error like yours by doing this :

Quote
I manage to go through this by doing the following steps:

    Connect ledger nano s to computer.

    Verify MCU genuine appears.

    Push 2 buttons on top at same time, read the instructions to safe mode.

    Open ledger manager, it gonna show up with a message that new firmware is available.

    Install new firmware and its done, things back to normal and im in with new firmware.

Hope this helps.

MCU firmware is not genuine after the MCU update

It is good that you have only ETH on your device, so you can use few options to get back your coins, all info you need is in this link : Export your accounts


Dear Lucius, yesterday I read and tried all listed recommendations, I started from Windows7 after I read about drivers problems I did it on Windows10, tried from ledger manager and ledger live, all possible manipulations I could. I told myself, after many hours that I won't spend any more of my time on this.

After I read your post (even I knew I tried that already), decided to give it one more try, I did it on Windows 10 via Ledger manager, I just plugged in the ledger and it started to update himself?! Can you believe this??? Unbelievable,  the only guess I have that maybe...maybe they looked through the logs I sent and fixed some bugs, otherwise, I have no idea why now only after plugin, the correct version installed within a few minutes...

If not your post, I won't try again, so one more time THANK YOU for your time! You saved me a lot of nerves and my restored wallet made me happy  Cheesy