Re: What is the best solution to restore Ledger seed without Ledger?
Dear Lucius, yesterday I read and tried all listed recommendations, I started from Windows7 after I read about drivers problems I did it on Windows10, tried from ledger manager and ledger live, all possible manipulations I could. I told myself, after many hours that I won't spend any more of my time on this.
After I read your post (even I knew I tried that already), decided to give it one more try, I did it on Windows 10 via Ledger manager, I just plugged in the ledger and it started to update himself?! Can you believe this??? Unbelievable, the only guess I have that maybe...maybe they looked through the logs I sent and fixed some bugs, otherwise, I have no idea why now only after plugin, the correct version installed within a few minutes...
If not your post, I won't try again, so one more time THANK YOU for your time! You saved me a lot of nerves and my restored wallet made me happy
I'm glad you managed to solve the problem - You're welcome
I read many similar stories like yours, some users just give up after some time and others fix their problems after xx attempts. I think all this Ledger firmware/MCU problems are combination of user OS, version of old firmware and maybe even Ledger Manager app or in this case Ledger Live.
Unfortunately Ledger failed to clarify why these problems are happening to some users and therefore lost a certain number of users. I doubt that solving your problem have anything with Ledger support - I know how helpful they are, as you say they only can c/p something and send generic message.