Quote from: eliale on September 26, 2018, 09:55:25 AM

Seems like you are missing some informations:

1) On April 26th we moved operations from Malta to Italy and you accepted the new TOS, Privacy, AML and Risk policies. Please read it carefully.

In particular read out TOS as following:

8. AML REQUIREMENTS

1. When registering on the Website, the User is required to provide any necessary information and/or documents that TRT deems, in its sole discretion, to be suitable to maintain compliance with any law, regulation and internal policy (see the Anti-Money Laundering Policy adopted by TRT).

2. During the account verification process, the User must provide all documents that will be required. In particular, by registering an account on the Website, the user agrees to provide TRT, or another party delegated to carry out the anti-money laundering obligations imposed by law on behalf of TRT, with updated, accurate and complete information as required by the registration process, as well as to keep this information updated.

3. In the event of anomalous or not completely transparent operations on the User's account, TRT may request further information from the User, including but not limited to document authentication, and may also freeze all transactions pending the performance of the appropriate checks on the account.

4. TRT is entitled to block, suspend and close accounts of Users who have not been properly verified, notwithstanding any useful efforts by TRT to contact the User and urge the completion of the due verification process.

5. Documents, data, photos and other information material collected during the registration and verification of an account are subject to the retention requirement that TRT has to comply with under the anti-money laundering regulations, also using the services offered by a third party provider.

6. TRT applies regular checks on user accounts also through the request to provide information on the origin of the Assets if and when expressed or converted into virtual currency or legal tender currency. In addition, TRT is entitled to block or freeze any User account, at its discretion and without prior notice, in case of suspected illegal origin of the Assets.

2) You may find AML directives at https://ec.europa.eu/info/policies/justice-and-fundamental-rights/criminal-justice/anti-money-laundering-and-counter-terrorist-financing_en Please read the 4th and the 5th Note: AML directives are the same in Malta and Italy....... just in case you are not familiar with EU rules.

On top of the above, we do have to verify if you are the real owner of the account because, if your account has been hacked, we do care about your funds.

Thank you!

PS: We will no longer reply to this issue having already provided enough answers. Regards

I already completely debunked this chapter 8 of your TOS as a ground for demanding verification.

Rule 1 applies only during registration. I'm registered for more than 7 years.
Rule 2 describes the verification process: doesn't create any new ground to start one and also reports it self to the "as required by the registration process" or to update information on the documents sent.
Rule 3 and 6 depends on suspicious transactions or suspicions on the illegal origin of the founds. You haven't even tried to substantiate this. Please, do try. It will be another evidence that you lie and scam.
Rule 4: Quoting my self: "applies to "Users who have not been properly verified". Not unverified users, but users who have not complete properly the verification process. Who sent fake documents or are suspects of money laundering. So, 8.4 talks about "completion of the due verification process". Completion not beginning of the verification process.
And the verification must be "due". It isn't due to unverified customers as your FAQ makes clear: Verification isn't mandatory. Since unverified customers can´t do fiat withdrawals they can't launder money. They enter with crypto and they leave with crypto, so they launder nothing."
https://bitcointalk.org/index.php?topic=4975753.msg45001851#msg45001851

You quoted European directives?! You have to know that directives are only binding on State members in order to compel them to approve national legislation. They are completely irrelevant on the relations between private persons, as you well know.

The 5th Amendment (DIRECTIVE (EU) 2018/843) that also addresses virtual currency exchanges gives Italy and other members until 10 january 2020 to convert it into national law.

Invoking irrelevant European Law is another of your lies and invented pretexts to keep my money. Your post is another strong evidence of your fraudulent intentions since the start that I'll present to the Italian criminal court.

Thank you

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PS. If you are afraid to keep posting here, you can always keep using your scams of creating an alt account to post or paying forum members to do it in your behalf. I'll invoke these deceiving practices of you in court too. They confirm a pattern of behavior.