Quote from: Ireson on October 01, 2018, 04:03:28 PM

Quote from: HashFlare on September 28, 2018, 01:45:22 PM

Quote from: milesfull on September 28, 2018, 01:18:00 PM

Thanks for the quick response! It seems you respond here faster than on Facebook. Or do these social networks lead by different managers maybe?

Yes, they are managed by different people - my colleague is in charge of social media, such as Facebook and Twitter, while I communicate with our users on forums.

Nice to meet you

I contacted your colleague on Facebook, but unfortunately I waited a long time for answer. Probably she is overloaded.
How many team members do u have?

Likewise!

My colleague usually replies very quickly as well, maybe she really did have her hands full. In terms of social media and forums it's just the two of us.

Quote from: felicita on October 01, 2018, 04:48:14 PM

very sad to hear that currently maintrance fees are higher than the incom would ....
I hope you can find any ways to come back into this could mining bussines....
Becourse still some companies start now minig i dont know how others like IceRock doing this XD

regards

We can't really give any comments on other services for reasons of courtesy and professional ethics, but they all have different business models and operate in their own way. We are constantly looking for different ways to improve our services, but the market situation plays a very significant role in terms of what we can do to improve our own services as well.

Quote from: akramali on October 02, 2018, 07:49:11 AM

I've heard only about problems Grin

Thought all cloud mining services are in trouble actually.

These are not the best times for crypto. Hopefully, the market will recover soon.

Quote from: seagates on October 02, 2018, 04:28:25 PM

So why does kyc procedure take so much time??

The amount of requests that we have received is very large and it will take some time for our KYC specialists to process them all, but they are working as hard as they can to process them all as soon as possible.

Quote from: Scarlett07 on October 03, 2018, 07:19:15 AM

Fix btc rate somehow Hashflare Grin

We miss our profitable contracts!

If we could do that, then we probably would have, but unfortunately, we cannot affect the price of BTC in any way, so let's just hope that BTC will start growing in October like it happened last year.