Quote from: ViperGuy on October 03, 2018, 03:57:08 PM

Quote from: Freewallet on October 03, 2018, 11:40:59 AM

Quote from: ViperGuy on October 02, 2018, 03:36:37 PM

ZEC sending has been down for almost a week due to "maintenance". No one can convert or send. When is this going to be back online? (Your response will be "We are working very hard to get this back as soon as possible.") You can't lock out access to funds due to "maintenance" for this amount of time and expect people to use your service with confidence.

Hello ViperGuy,

All ZEC operations have resumed a while ago.

Thanks, I see that it is working as of this morning.

To all the users that are currently using Freewallet or contemplating using their service, I don't agree that it is a scam. I have been using their app for almost a year now for converting alt coins to BTC. I have had an instance were a transaction of $50 worth of BCH got lost for months because of a technical issue with changing address format (That I could have avoided if I payed attention to the posted notice in the app), but I did eventually get it back. Yes, they have issues, but they do eventually solve them. I have never been scammed by them and have no reason to believe they are a scam. I mine directly into Freewallet because it's convenient and relatively quick to convert from one coin to another then send to my Coinbase account. My word of caution would only be to not store large sums of coin because sometimes you can be locked out from sending or converting from a specific coin for days or even weeks. I will say I have never been locked out of all coins nor have I ever seen their service go entirely down for more than a few minutes or hours. My other suggestion is to always read the posted "Family News" notices in the app each day before doing a transaction, it might save you trouble if you know ahead of time which coin is down for maintenance or what change you need to make note of before receiving or sending funds. Freewallet has their issues, but they are not a scam. Their service has saved me so much time and effort as a miner over the past year that I think it's worth dealing with the hiccups along the way.

Hello ViperGuy,

Thank you very much for your feedback, appreciate that much. Glad you like our service!