Join in Coinex. It is much better and clearer site. There is also a switching to the most profitable coin. Welcome 
Pray you never need Coinex support because they pretty much do not exist. I had a simple issue that took nearly 5 weeks to resolve, all because they don't know what they're doing. Now I'm stuck waiting on a ticket to resolve an authenticator issue, that's already going on for one week and I can't do anything with my account.
This isn't me being alarmist or exaggerating, this is normal for their support. The last 10-15 pages of their own ANN thread are people complaining about it.
Vircurex is the only one I've always had someone respond to fairly quickly. CoinsE is lost (took 2 weeks to "solve" their DOGE problem, and I still show items pending from 2 weeks ago). Cryptsy is overwhelmed I guess, the same problems they had a month ago are still going on. I looked at other "exchanges", and I didn't like any of them.
M