Hi all,

I really didn't want to do this, but I feel compelled to start a new thread to find out whether people have had any luck contacting Minersource recently.

I've posted in another old/archived Newbie thread but I can't seem to reply to it any more.

Since the beginning of the year, I have been tearing my f***ing hair out trying to contact someone at Minersource regarding an update with my order. Long story short, after paying for the order on the old site, it is now showing my order as cancelled, and I have no way of checking progress of my order on the new site, as my order has not been migrated across.

I preordered for despatch on 24th February, but I have no goddamn idea whether my order has been successfully received. It's been paid for (which is great!) but I have not a clue whether it is going to be shipped in Feb or not.

I have emailed Minersource relentlessly(!) but not received a reply. I've tried contacting bobsag3, and have been asked for an order number. That was over a week ago, and now my PMs aren't being replied to.

Minersource - sort it out! All I want is an order update. You're happy to take my hard-earned cash but at least show me the courtesy of giving me an update with my order please. At least confirm you've received my payment and confirm my order will be shipped.

I appreciate you're busy, but take a few minutes out and have the decency to reply to my messages (please).