Quote from: rockyita on October 08, 2018, 06:33:22 PM

On 21st September Arbidex pushed forward their new "promising" hybrid arbitrage. Results? Daily returns decreased by -59%, 5 out of 17 days at a loss and 1 out of 17 day at 0% gain, with highest daily loss recorded at -1.126%. With the old system (looking at the 2 months data before the forced intro of this hybrid arbitrage), average daily gain was much better and NEVER recorded a daily loss. Why the hell did they force this upgrade if it performs so badly? Couldn't they just leave the normal instant arbitrage and introduce a SEPARATE service/wallet that dealt with futures for those users that wanted to diversify their risk profile with futures? Why did they go and break something that worked well and forced it on their users, without choice/notice/data/explanations? And based on what? No mention of simulations being run on historic data to justify the goodness of this new hybrid arbitrage investment strategy, nor of its results. Again: -59% vs previous versions. From average 0.22% daily (July 20-september 20) to 0.0919% daily (september 21-october 8/today). Increasingly disappointed on this company's choices, from communication to transparency all the way to business decisions.

Arbidex's arbitrage system is still under development. I'm sure that dev team is not blind and will be looking for way to resolve this issue or maybe even decide to bring back old version. They try to do their best, so let give them a bit more time to look closer to the situation. I'm sure that they will do their best to satisfy us - clients.