Quote from: mtnminer on January 23, 2014, 11:39:05 PM

I am not trying to excuse BTmine, but I have noticed looking at this forum and others that have Chinese eruptor cubes for sale used, there is a fairly high rate of module failure out of the box new is common!

So, that leaves us the consumers with facts to consider, Butterfly Labs is slower than molasses flowing up hill in winter, but the units I own from the have worked flawlessly. So if we want Chinese delivery speed, we will have to deal with Chinese quality issues.

I wish we could have both quality and speed of delivery, but these do not seem to coexist often in the ASIC's world. As a former RF Engineer I will take the speed of delivery, the best quality I can buy and do some fine tuning and tweaking of the units I purchase. I will still be ahead of waiting for a January order with a March delivery date if I am lucky.

Mtnminer

They have no excuse!! all they had to do was wrap the boards in anti static bubble wrap and tape it to the chassis. Just doing that would of prevented all the problems that we are having. Who in there right mind would just leave unscrewed delicate components to free float inside a metal box with pointy fan screws to fly across the pacific ocean in a bumpy ride.

I contacted them about my defective boards and provided pictures of the unboxing and damages. They want me to spend money on shipping which was estimated this morning at $120 to ship them back the defective blades for repair and wait to who knows how many days or weeks to get them back.