Quote from: coinmama on October 18, 2018, 08:30:15 AM

Hi Frodoe,

You're right to be cautious, and we completely get your frustration! Fortunately, it sounds like your funds are just waiting to be voided by your bank. It usually happens within a few days, but can take longer, depending on their policies. Feel free to send us an email with the details, and we might be able to speed up the process by contacting your bank directly.

Hope the issue is resolved shortly and your faith in Coinmama restored

I contacted your support before with no reply , and all orders are recorded in your system

my info

Email : 27mdmo7sn@gmail.com
# Order : BBT47308209

,,

the status of the order is failed , but actually the money had taken from my card