Quote from: senseless on October 20, 2018, 02:11:25 AM

Quote from: colomine on October 19, 2018, 09:29:30 PM

Quote from: senseless on October 19, 2018, 03:36:33 PM

Some general info

#1) Orders were placed between June 6 - Sept. - 5 mo since first order
#2) First refund requests happened around last day of Aug (could be considered Sept 1) - we're about 45 (49 to be precise) days since Sept 1.

Strange. I just checked my documents and emails. I requested my refund on August 13th. And the order was paid on June 15th (payment receipt confirmed June 19th)

Also, could anybody tell me what 3 weeks timeframe do people mean in this thread? What is it exactly? And when does it start?

Quote from: senseless on October 19, 2018, 12:00:03 AM

Non-ram bcu ...But the buyer is taking a big risk that you even have an fpga order.

We actually did it already a few times, Jess from SQRL helped a lot and supervised the transaction. This way customer knew before paying that the order existed, then the money were paid and the contact info was changed internally on joint venture end. It always involved somebody from the joint venture therefore nobody got hurt except that i had to do those absolutely unnecessary steps to get my money.

Quote from: senseless on October 19, 2018, 12:00:03 AM

Non-ram bcu with stock heatsink would have shipped earlier this week.

So, this means my cards are not only resold but already shipped to the new customers?

If you requested a refund that early you should have been one of the first. I'll find out on monday from SQRL why you haven't been refunded yet. Can you PM me your order details?

I have no idea if your cards were shipped to the new customers or not. I can find out though.

I requested a refund on August 25 and I was not refunded