Quote from: Exmo on October 24, 2018, 12:37:01 PM

Quote from: Lifekeeper on October 22, 2018, 06:03:46 PM

Quote from: Exmo on October 22, 2018, 11:40:00 AM

Quote from: Lifekeeper on October 20, 2018, 03:34:09 PM

Hi,

Well today i tried to make a wire to your ING Bank bank account from my Turkish ING bank account and lol it doesnt even have TRL option to send as wire transfer within same bank (ING Turkey - ING Slovakia) same bank, so how exactly we supposed to make a wire transfer as TRL to your bank? Btw my Turkish ING bank even giving an error saying your ING bank IBAN (SK09 7300 0000 0090 0004 3503) wrong!!! and moreover my ING bank memo (description) line is grey (uneditable) so i cant enter any description when attempting a wire transfer.

So long story in short, even i cant send TRL within same bank (ING BANK TURKEY TO ING BANK SLOVAKIA) How can i even send TRL to your ING bank SLOVAKIA account from any other Turkish bank? Can you please be more clear and explain how exactly Turkish users can send TRL to your ING Bank as wire transfer? In detail please.

PS: As both your bank and my banks were both ING and used currency is TRL , i tried my luck as sending as "HAVALE" and as you can guess that was not possible too. So please give us step by step guide how to make a TRL deposit to your account via wire transfer. Cause your account is there but i cant reach there even from same bank (ING Turkey)....

PS.2: If any other Turkish user ever made a successfull TRL Wire transfer to EXMO's Bank account please write here how and from which bank you made it happen. (Eger Exmoya Wire transfer olarak TRL yatirmayi basaran varsa herhangi bir Turk bankasindan, buraya yazabilirmi nasil ve hangi bankadan yaptiniz bu islemi)

Thanks in Advance
Have a nice day

Hi There,

Thank you for your feedback. Can we kindly ask you to provide us your email address or any social media in PM so we can follow up with your issue together. Our specialist will contact you personally. Thank you so much in advance.

Hi,

I sent you a pm with my email in it as you asked.

Have a nice day

Hi There! We have mailed you. We have checked everything, from our side is everything ok. You should contact your bank and ask, maybe you have some limits or something like that. Thank you.

Hi,

Unfortunately its IMPOSSIBLE to send TRY as SWIFT from Turkish Banks to foreign Banks out of Turkey. I mean i tried to make SWIFT from ING Bank, TEB Bank , AK Bank and when you choose "SWIFT" all currency options are foreign currencies like USD, EURO, GBP, CAD etc etc etc... There is no TRY option in any bank when SWIFT option is selected. Only TRY options are Havale and EFT which are local TRY transactions within Turkish Banks in Turkey. So you have a TRY bank SWIFT account in Slovakia but it seems its technically UNREACHABLE for Turkish users via SWIFT option. I dont know, maybe its me but i would be greatfull if you or if some Turkish user who managed to make a successfull TRY SWIFT to EXMO can help me about this issue?

*Turkish Translation in short: EXMO ya TRY SWIFT yapan oldumu? Yaptiysa nasil yapti, hangi bankadan yapti vs, bu konuda yardimci olabilecek varmi?

Thanks in advance
Have a nice day