Quote from: TheQuin on October 27, 2018, 01:43:57 PM

Yes. And I also know that anybody can email support@freebitco.in

Yes, you know anybody can send an email there but not many "anybody" know about that email address because you don't display it on the site.

Quote from: TheQuin on October 27, 2018, 01:43:57 PM

You are missing the central point I made. Back in around March wetsuit put some anti-bot measures in place that resulted in this forum being deluged with complaints. I answered a lot of those and wetsuit asked me if I wanted to do forum support as a result of that. From talking to him and suggesting a few things he's implemented a new anti-bot system that has reduced free rolls by 50% and not resulted in any significant number of complaints. I also do the email support now and there very few there as well.

no, I didn't miss anything
it is a slightly different subject, therefore I separate it from the previous subject
there I tried to say that maybe people who know freebitco.in from other people's referral links might not know about how to contact you like through this forum.
even myself, I just found out this forum a few months later. i know bitcointalk but i don't know if freebitco.in starts from here.

Quote from: TheQuin on October 28, 2018, 01:51:48 AM

....... @Gary.Wilson_Jr. was incorrectly saying that we had blocked ISPs............

well, about blocking ISPs, you can say I'm wrong and I apologize for that, but I have revised what I mean by that in my previous post as below:

Quote from: Gary.Wilson_Jr. on October 24, 2018, 09:21:05 AM

maybe you have made automatic blocking on some IPs that you suspect are used by botnets

but unfortunately some of these IPs are the Dynamic IPs owned by the largest operator in our country.

so that anyone who uses that IPs will be automatically blocked.

I think this will block the way for that ISP customers to your site

so this is the same as blocking the ISP, because sooner or later the users will use the IP address that is included in your blacklist because the IP they use will continue to change as the Dynamic IP works.

and for botnets who may have used the ISP only need to move to another ISP.

so I think the effect will be worse for genuine users than for botnets.

Quote from: TheQuin on October 28, 2018, 01:51:48 AM

........and genuine users with dynamic IPs were being affected. This is wrong in that we don't block ISPs and the IP ranges we do block are used for proxy and VPN services and are not the ranges that ISPs use for domestic customers.......

for this I am very sure if you are wrong, because I have proven it a few days ago as I explained in my previous post.
but it's just a report, I can't prove it further like sending the IP addresses I mean.
the reason I explained in my previous post and I also apologize for that.

if you feel annoyed with my report, just say it and I will stop continuing this topic.
I just hope you use my report as a consideration